Availability Estimate Definitions
Availability estimates are provided on product detail pages, depending upon the status of the item’s stock with the respective seller.
The estimated availability of each product tells you the time required for a product to be available in one of our fulfilment centres and allows you to estimate the time it takes to receive your order.
Here’s a list of availability estimates you may see while shopping on Genieonboard.com.
In Stock: The item is available; we expect to prepare it for dispatch within a few hours to a few days. Be sure to check Your Account for the latest delivery estimate.
Any other specific length of time (i.e: 3-4 days, 3-5 weeks, 1-2 months): It will take this amount of time for the item to be received from the supplier, packed and prepared for dispatch.
Temporarily Out of Stock: This item is currently not in stock but it’s available for ordering. If you place an order, we will send you an e-mail with the expected delivery date as soon as we have that information from our suppliers.
Currently Unavailable: This item is currently not available for ordering.
In any of the above cases, we will inform you by e-mail if the availability estimate changes or if any items in your order become unavailable. To keep you informed of the status of your order, we will send you one confirmation e-mail on your purchase, and another one, once we have shipped your order. In this e-mail, we will indicate the estimated delivery date, the contents of your package and the delivery option.